Terms and Conditions

This website, www.thestyledoctor.com.au is owned and operated by O’Hara Consulting Pty Ltd (ABN 111 686 14739). Use of this website indicates you have read, understand and accept the following terms and conditions. Furthermore, all purchases completed through the website.The Style Doctor is not liable to you or any other for any loss in connection with the use of this website or a linked website.

This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.

Please read the fullTerms of Use. Please note: The Style Doctor reserves the right to amend the Terms and Conditions at any time. However, since you are bound by these Terms and Conditions, you should periodically refer to them.


Disclaimer of Liability

General Disclaimer: Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur.  We may choose to not fill any orders (or part of an order) that you have placed where the website contains errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.We are not liable to you or anyone else for any Loss in connection with use of this website or a linked website.

This general disclaimer is not restricted or modified by any of the following specific warnings or disclaimers.

 Specific Warnings and Disclaimers

The Competition and Consumer Act 2010 and similar State and Territory legislation in Australia may confer rights, guarantees and remedies on you in relation to the provision by us of goods or services on the website, which cannot be excluded, restricted or modified. We do not exclude these rights but do exclude all other conditions and warranties implied by custom, law or statute.We are not liable to you or anyone else if interference with or damage to your computer systems occurs in connection with use of this website or a linked website. You must take your own precautions to ensure that whatever you select for your use from this website is free of viruses or anything else (such as worms or trojan horses) that may interfere with or damage the operations of your computer systems.

We do not warrant that your access to the website will be uninterrupted or error free or that any defects will be corrected.We may, from time to time, change or add to this website (including these Terms of Use) or the information, products and services without notice. However, we do not undertake to keep this website updated. We are not liable to you or anyone else if errors occur in the information on this website or if that information is not up-to-date.

Under no circumstances (including but not limited to any act or omission on the part of The Style Doctor) will The Style Doctor be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use or access of, or any inability to use or access, the website .The Terms and Conditions are effective until terminated by The Style Doctor and The Style Doctor may terminate this agreement and your access to the website at any time without notice.

In the event of termination you are no longer authorised to access the website, but all restrictions imposed on you and all disclaimers and limitations of liability set out in the Terms of Use will survive.

Copyright

This website is our copyright property. You are provided with access to it only for your personal and non-commercial use.Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 or any other applicable legislation throughout the world, you may not, in any form or by any means:

• adapt, reproduce, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or

• commercialise any information, products or services obtained from any part of this website without our written permission.


Trade Marks

The Style Doctor trade mark referred to in this website was passed by IP Australia and is a Trade Mark in Australia.  All The Style Doctor references and trade marks on this website is owned by The Style DoctorOther product and company names mentioned in this website may be the trade marks of other people or entities.

Nothing contained in the website should be construed as granting any licence or right of use of any trade mark or part of any trade mark displayed on the website without the express written permission of The Style Doctor or third party owner.


Linked Websites

This website may contain links to linked websites. Those links are provided for convenience only any may not remain current or be maintained

.Links to those websites should not be construed as any endorsement, approval, recommendation or preference by us of the owners or operators of the sites, or of any information, products or services referred to on those other sites unless specifically stated

.Unless otherwise stated the linked websites are not under the control of The Style Doctor  and The Style Doctor is not responsible for the contents of any linked website. You link to any such website at your own risk.


Cookies

The Style Doctor uses two types of cookies on this website. Theseare session cookies and permanent cookies.

Session Cookies

Session cookies are only used to let our site know that you are the same person wherever you go on our site during a session. For example, if you put a product or service/ event in your shopping bag and go to check out, we need to know that it is you on the check out page and you have ordered that product. Upon closing your browser the session cookie set by this website is destroyed and no personal information is maintained which might identify you should you visit our website at a later date.Session cookies are short-lived, are used only during a browsing session, and expire when you quit your browser

.Permanent Cookies

To enable The Style Doctor to recognise each time your browser visits The Style Doctor website it downloads a cookie onto your hard drive.Through the use of the cookie The Style Doctor is able to:

(a)    recognise your browser each time it visits our site; and

(b)    track which pages you visit while at our site. As with all of your personal information The Style Doctor will not provide this to third parties without your consent, except where:

(a)   such disclosure is permitted under the Privacy Act 1988;

(b)   The Style Doctor is required by law to disclose information to third parties; or

(c)   The Style Doctor has outsourced some internal functions to third parties, for example data warehousing companies, mail houses or contractors that carry out administrative functions on their behalf

.Other Ways We Track Site Activity

Another way we track site activity is by using transparent electronic images called "clear GIFs," "Web bugs," or "Web beacons" on thestyledoctor.com.au Web pages. These images count the number of users who visit that page from specific banner ads outside thestyledoctor.com.au or through e-mail links. We do not use any of these electronic images to collect personally identifiable information.Upon purchasing an item online, you will receive servicing emails confirming details of your order.


Eligibility and Purchase

In order to make purchases through the site and to complete our Style Survey, you will be requested to register and provide your personal details. In particular, customers must provide their real name, phone number, e-mail address and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Billing information provided.


Prices and Orders

All orders and payment for services or events are subject to acceptance and availability. 

Prices are listed in Australian dollars and include GST (Australian Goods and Services Tax) where applicable. All information contained on the website is believed to be accurate and reliable at the time of publishing. Errors and/or omissions may occur. www.thestyledoctor.com.au reserves the right to modify any information (including product descriptions and pricing) without notice. 

All orders should be considered to be an offer by the customer to purchase at the listed price (plus delivery charges where applicable). thestyledoctor.com.au reserves the right to refuse any order, in such a case the customer will be notified and the situation explained. 

All prices are GST inclusive. 

Postage and handling is a flat rate of $10 for Australian orders.

Postage and handling for International Orders is based on weight and location the item(s) are being sent to.

Payment is made through our website by entering in your credit card details.


Delivery Time

Australian Domestic shipping:

All orders for product will be dispatched once the payment has cleared.

Our chosen courier company is Australia Post or Fastway couriers.

The parcel can take 2-5 working days to arrive depending on where you live.

If you choose Express Post, you will need to pay for express postage.  Your express post order will be delivered the next working day for all orders placed before 11:00am AEST.

You must provide a physical address for delivery i.e. no PO Box’s are accepted.  If you are not going to be home then it’s advised that you give a work address so that someone will be there to receive the parcel. Once the parcel has been delivered, we are not responsible for theft or damage to the goods. 

Shipping to International Destinations (outside of Australia):

Generally, shipments are delivered to most countries within 14 working days, however, due to various countries Customs Procedures, we cannot assume responsibility for delays.We ship via Air mail or International Express.  Please choose your preference at the online checkout.

Please read this carefully:

For us to process your international order, you must read and accept the following agreement:

You are responsible for any duties, tariffs, customs charges or additional charges levied by your country of entry. Furthermore, thestyledoctor.com.au is not responsible for any additional charges once the items you have ordered have left Australia.

If you have questions regarding customs or duties charges and procedures in your country, it is your responsibility, not ours, to research this information PRIOR to placing your order for products.

Please note delivery times are an estimate only and cannot be guaranteed in every case.


Purchase Policy

Refunds

- Sorry, www.thestyledoctor.com.au do not offer refunds on any of our products so please choose your product carefully.  If you change your mind, we do offer exchanges or a credit note but we will not refund your money.  If you would like to exchange your product, please notify The Style Doctor within 5 working days from the date the product was delivered.  You can then arrange to send the product back to The Style Doctor.  The Style Doctor will only accept products back that are in all their original packaging with all the correct tags on.  Once The Style Doctor has received and reviewed the return they can send out your new desired product or they can offer a credit note.  All credit notes are valid for 6 months.

- When you have received your order, please check the product thoroughly.  If the product has been damaged in any way you must notify The Style Doctor within 5 working days.  Failure to notify The Style Doctor within this time frame means that any damage to the product must have occurred and will be deemed to have occurred after the product was delivered and it will therefore not be the responsibility of  The Style Doctor.

- If your product has been damaged and you have notified The Style Doctor within 5 working days, you can then arrange to send the product back to The Style Doctor.  Once The Style Doctor has received and reviewed the returned product, they will work with you on the next available options.

- The Style Doctor will aim to deliver exactly what was ordered but human error may happen from time to time.  Please check that what you ordered was what was delivered.  If by any chance you were given an incorrect item to what was ordered, you must notify The Style Doctor within 5 working days from the date the product was delivered.   Once The Style Doctor has received and reviewed the returned product, they will send out a new correct product.  

Exchanges

Once you receive your order, if it is not quite right for you then we will gladly exchange the product for a different item(s) (subject to availability).  Please notify us on info@thestyledoctor.com.au as soon as you intend to exchange the product.  This must be done within 5 days of the delivery date.  We will promptly reply to your email and advise of the delivery address.  Please inform us of what The Style Doctor item available online at www.thestyledoctor.com.au that you would like to exchange the product for (subject to availability).    

If you choose a product of a lesser value then a credit note can be given to make up the difference.  All credit notes are valid for 6 months.

Then send back the product and ensure the item is in brand new as it was purchased.  Please ensure that it’s in perfect condition, has all tags attached, and with the invoice of purchase.We reserve the right to refuse an exchange if we believe the product has been worn, or if the product is damaged in anyway. 

 When trying on shoes, please ensure you try them on a carpeted surface to avoid any damage.

If the product is in its original condition, we will exchange the product or issue you with a credit note. 

Sorry, we do not offer refunds - so please be careful when purchasing you’re the Style Doctor product. 

Faulty Goods

Goods are faulty if they are received damaged. Please note that items that are damaged as a result of normal wear and tear are not considered to be faulty.


Product Display

www.thestyledoctor.com.au attempts to display as accurately as possible the products shown on the site. However because the colors you see will depend on many factors, including your screen monitor or printer, thestyledoctor.com.au cannot guarantee that the color you see matches the product color. Thestyledoctor.com.au provides an image, description and size of each product, ensuring you are provided with accurate information.

WE RESERVE THE RIGHT:

  • to cancel any order, at which time, we will immediately notify this action by email or phone, using the email address or number/s provided. We will refund the monies paid using the original method received. 
  • that all orders are subject to availability of stock.
  • to take reasonable steps to verify that the order and credit details are bona fide

Newsletter

We offer a number of free newsletters to share content information about our site with interested users. Users may cancel their free email subscriptions by following the simple instructions at the bottom of each newsletter or email


General

In this website:

 “The Style Doctor” means The Style Doctor, a business owned and operated by O’Hara Consulting Pty Ltd (ABN 111 686 14739).

"Consumer Guarantee" means any guarantee (other than a guarantee under section 51, 52 or 53) applicable under the Australian Consumer Law (in Division 1, Part 3-2 of Schedule 2 to the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory Fair Trading legislation) to goods and services acquired by consumers.

"linked websites" means websites of persons or entities other than The Style Doctor which are hyperlinked from this website."personal information" means any information from which your identity is apparent or can be reasonably be ascertained.

"website" means the whole or any part of the web pages located at www.thestyledoctor.com.au (including the lay-out of this website, individual elements of the website design, underlying code elements of this website, or text, sounds, graphics, animated elements or any other content of this website.)

"We" and "us" refer to The Style Doctor and "our" has the same meaning.

These Terms of Use are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts which may hear appeals from those courts.

Nothing contained in these Terms of Use derogates from The Style Doctor to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by The Style Doctor with respect to that use.All rights reserved. Not to be reproduced without consent.